Big Toys Customs
Vehicle Wraps in Long Island City, NY
Closed · opens 10 AMService Categories
About Big Toys Customs
Big Toys Customs states its philosophy without decoration: quality outweighs quantity. The Long Island City studio on 38th Street books fewer cars and spends longer on each, a scheduling choice that shows up in the finished panels and in the Google record that LIC's exacting car owners have built for it. Vinyl wrap work and paint protection film share the bays in roughly equal measure. Paint protection film is the headline discipline, and the shop's PPF program is broader than most: clear film for invisible armor, matte film that converts gloss paint to stealth while protecting it, and color PPF, the newer category that changes a car's color and shields it in a single material. Every PPF install carries a ten-year warranty, a term that only makes commercial sense for a shop confident in its surface prep and edge work. The film targets the damage Queens actually inflicts, rock chips off the BQE, careless car-wash brushes, door-edge chips from tight LIC parking, and preserves the factory paint that determines resale. Vinyl wrap work carries the transformation side. The shop frames it plainly: no need for a full paint job, change colors at a fraction of the cost and watch the vehicle transform. Full color changes, finish conversions, and accent work move through the same meticulous-craftsmanship standard the about page promises, with the portfolio, each car, as the site notes, representing one happy customer, as the proof gallery. Ceramic window tint delivers the functional layer: heat rejection that changes summer driving, UV protection for interiors and occupants, and the shade range that lets owners balance style against New York's inspection realities. The supporting menu rounds out a full styling studio, ceramic coating, paint correction for finish restoration before protection, powder coating for wheels, and star-ceiling installs for owners bringing Rolls-Royce ambiance to more attainable cabins. Color PPF earns the studio's newest enthusiasm because it collapses a two-product decision into one: where owners once chose between a color-change wrap (style, modest protection) and clear PPF over paint (protection, no style change), color PPF delivers the finish transformation at protection-film thickness and self-healing performance. The catalog is younger and the price sits above vinyl, which is exactly why the studio insists on in-person samples, the material's depth reads differently on a panel than a phone. For LIC's garage-kept exotics and the daily-driven Teslas alike, it has become the shop's most-consulted question, and the answer changes with how each owner actually uses the car. The location works for the whole city: two blocks off 36th Street's industrial spine in LIC, minutes from the Queensboro Bridge, with Manhattan owners crossing over and Astoria, Sunnyside, and Woodside feeding the local book. Hours run Monday through Friday 9 to 7, Saturdays 10 to 5. The team answers quote requests within 24 hours through the site, and documents builds at @bigtoyscustoms on Instagram and Facebook and @big.toys.customs on TikTok. For owners who treat their cars as the name suggests, big toys deserving serious care, the studio built its reputation on the slow-and-right model, one warrantied panel at a time.
Reputation & Reviews Summary
Big Toys Customs holds a Google record that stands out even in a borough thick with film shops, and the reviews sketch a studio whose customers arrived skeptical, since PPF and wrap horror stories travel fast in enthusiast circles, and left converted by process transparency and finish quality. The PPF feedback leads. Owners describe film laid edge-to-edge with wrapped boundaries and invisible seams, matte conversions that photograph like factory satin paint, and the ten-year warranty cited repeatedly as the deciding factor between quotes, a term competitors either didn't offer or hedged. Several reviewers detail the prep stage: paint corrected and decontaminated before film touched it, the unglamorous hours that determine whether protection lasts a decade or delaminates in two winters. Wrap customers echo the craftsmanship language, color changes with door jambs done, tucked edges, and finish choices guided by honest counsel about maintenance realities. The tint work earns the standard superlatives with a specific twist: multiple reviewers note the ceramic film's heat rejection exceeded expectations, the functional payoff that outlasts the aesthetic one. The service texture is boutique: direct communication with the installers, photo updates during multi-day projects, quotes answered within the promised 24 hours, and a shop clean enough that customers comment on it, the environmental signal detail-obsessed buyers read correctly. The quality-over-quantity positioning surfaces in scheduling candor; reviewers note being given honest timelines rather than optimistic ones, and work delivered when promised. The record's practical counsel: book PPF before winter salt season, ask to see color-PPF samples in person, the category photographs differently than it presents, and pair paint correction with any protection package while the surface is already staged. LIC has no shortage of shops that work fast; this record belongs to one that works right, and its customers keep writing the difference down.
Frequently Asked Questions
How long is Big Toys Customs' PPF warranty?
Every paint protection film installation carries a ten-year warranty, covering clear, matte, and color PPF, a term the Long Island City studio can offer because of its surface-prep and edge-work standards.
What is color PPF and does Big Toys install it?
Color PPF changes your car's color like a wrap while protecting the paint like film, with self-healing properties at protection-film thickness. Big Toys installs it and recommends viewing samples in person, since the finish reads differently on a panel than in photos.
What hours does Big Toys Customs keep?
Monday through Friday 9:00 AM to 7:00 PM and Saturday 10:00 AM to 5:00 PM at 34-13 38th Street in Long Island City, minutes from the Queensboro Bridge. Quote requests through bigtoyscustoms.com are answered within 24 hours.
Does Big Toys Customs do anything besides film work?
Yes: ceramic window tint, ceramic coating, paint correction, powder coating for wheels, and star-ceiling (starlight headliner) installs, alongside the vinyl wrap and PPF core.
Is matte PPF better than a matte wrap?
They look similar, but matte (stealth) PPF converts gloss paint to a satin finish while protecting it at collision-film thickness, and it self-heals light scratches. A matte vinyl wrap changes the look with lighter protection. Big Toys walks customers through both options.